Privacy Policy
Last updated: September 28, 2026
1 Introduction
Maria MDS ("we," "our," or "us"), operating as a premier Motor Driving School registered under the Kerala Motor Vehicles Department (RTO License No: KL-31/MDS/2014) in Kayamkulam, is deeply committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, register for driving courses, submit RTO compliance documentation, or make fee payments.
By using our services, registering at our office desk, or accessing our online platform, you consent to the data practices described in this policy. We strictly adhere to applicable data protection standards in India, including the Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act.
2 Information We Collect
To provide professional driving instruction and facilitate Kerala RTO (KL-31) licensing, we collect the following categories of information:
2.1 Personal Information
Collected during student admission and enrollment:
- Full name, primary contact phone number, and WhatsApp contact details
- Email address and residential communication address
- Date of birth and legal age verification
- Government-issued identification documents (Aadhaar, Passport, or Voter ID)
- Learner’s License (LLR) details or existing driving license records
- Emergency contact person and contact number
- Passport-size photographs and medical fitness certificate (Form 1A for RTO compliance)
2.2 Payment Information
When you make course fee payments via PhonePe, UPI, QR code, debit/credit cards, or net banking:
- Transaction reference numbers, timestamps, and receipt identifiers
- Course fee package selected and payment installment history
- Billing name and transaction confirmation contact details
2.3 Technical Information
- Device type, operating system, and browser version
- IP address and approximate geographic location
- Platform interaction metrics and anonymous analytics
- Essential cookies and local storage tokens for website session management
2.4 Educational & Driving Training Records
- Course enrollment details (Four-Wheeler Master, Two-Wheeler, Combo, or Highway Refresher)
- Practical driving session attendance and dual-control behind-the-wheel logsheets
- Ground training performance records (Kerala RTO 'H' track and '8' track evaluations)
- Instructor feedback, driving skill milestones, and test readiness assessments
- Official Kerala RTO (KL-31) test slot dates, application tokens, and pass status
3 How We Use Your Information
We use your personal data strictly for legitimate educational, operational, and regulatory driving school purposes:
3.1 Course Delivery
Coordinating 1-on-1 practical driving sessions, scheduling dual-control car practice, managing doorstep pick-up/drop-off, and organizing dedicated test ground coaching.
3.2 Payment Processing
Processing course fee transactions through PhonePe, issuing stamped receipts, managing installment milestones, and auditing accounting records.
3.3 Communication
Sending training slot reminders, schedule updates, weather-related adjustments, and Kerala RTO test schedule notifications via SMS, WhatsApp, or phone calls.
3.4 Regulatory Compliance
Processing Learner’s License (LLR) and Driving License (DL) slot bookings via Kerala MVD KL-31 Parivahan portal as mandated by the Motor Vehicles Act, 1988.
4 Information Sharing and Disclosure
Maria MDS does not sell, lease, or rent your personal data to third parties. Information is only shared under specific operational and statutory circumstances:
- • Kerala Motor Vehicles Department (MVD): Submitting applicant credentials to KL-31 Sub RT Office Kayamkulam and the Parivahan Sewa portal for license issuance and test verification.
- • Certified Service Providers: PhonePe for secure payment gateway processing; reliable communication service providers (WhatsApp Business API/SMS) for instant schedule alerts.
- • Legal & Law Enforcement: When strictly required by court order, statutory government investigation, or motor vehicle safety authorities under Indian law.
5 Data Security
We employ modern industry safeguards to secure your personal records:
- HTTPS / SSL 256-bit encryption across all web interactions
- Physical safeguards and locked document storage for paper RTO documentation
- Restricted administrative access strictly limited to authorized admissions personnel
- Zero retention of sensitive payment credentials (debit/credit card details or banking passwords)
While no online transmission is 100% impenetrable, we maintain comprehensive administrative and technical protocols to prevent unauthorized access or disclosure.
6 Data Retention
Active Student Accounts: Maintained throughout training and for up to 2 years post-licensing for driving record verification and refresher references.
Payment & Financial Records: Retained for 7 years in compliance with statutory Indian commercial and taxation laws.
RTO Certification Records: Retained for 10 years to support student license renewals, duplicate license endorsements, or statutory audits.
7 Your Rights
Under Indian data privacy guidelines, you have the right to:
- Access: Request copies of the personal documents and training records maintained on your file.
- Correction: Update or rectify out-of-date or inaccurate contact details and addresses.
- Deletion: Request erasure of non-statutory data once course completion and RTO obligations are settled.
- Opt-Out: Withdraw consent for non-essential communications or promotional updates at any time.
8 Cookies & Tracking Technologies
Our website uses minimal, privacy-friendly cookies and local storage to keep your browsing responsive, remember contact preferences, and maintain navigation state. You may configure your browser to reject cookies, though certain interactive features may experience reduced functionality.
9 Policy Updates
We reserve the right to revise this Privacy Policy periodically to reflect legal amendments or operational upgrades. Material revisions will be posted directly to this page with an updated timestamp. Continued enrollment or website use following revisions signifies acceptance of the updated policy.
10 Contact Information & Data Officer
For privacy inquiries, data rectification, or compliance requests, please reach out to our desk: